- Frequently Asked Questions -
VOIR Gallery eGift card 
 

1. Can eGift card be used more than once?

Yes, multiple transactions are eligible. To check your balance contact hello@voir.com.my

2. Can eGift cards be Topped Up?

Unfortunately, the eGift cards cannot be topped up. You can instead purchase a new eGift Card.

3. Can multiple eGift cards be used towards a purchase?

Yes, a customer can use multiple eGift cards upon check out. 

4. How to check eGift Card balance?

Contact us at hello@voir.com.my for balance inquiry. 

5. Can eGift Card be used to pay for shipping fees and taxes?

Yes, eGift cards are applied to the total of your order, includes shipping fees and taxes.

6. Can eGift card be used for discounted items and promotion codes? 

Yes, eGift card is a form of online credit, that you could used for items available online, including discounted items or check out with promotion codes. 

7. How do I use eGift cards online?

Recipient will get an email notification of the eGift Card of 16-digit code.
Apply the code, upon checkout. 

8. What is the validity of eGift Card? 

Valid for 1 year upon purchased. 

VOIR Gallery reserves the right to cancel any eGift Card in its sole discretion. 

Should you require more assistance, contact hello@voir.com.my